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Live Platform Guide for Professional Services
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Overview
Live Platform Installation
Upgrading UMP 365
Setup Live Platform Server
Operation Center Portal Setup
Live Platform Operation Center Portal
Viewing Software Versions
Voice Calling
Contact Center
Interactions and Meetings Recordings
Applications
Hybrid Entities
Device Manager
About Live Platform Device Manager
Initial Setup
Work with Device Manager
AudioCodes AI Summary Bot
Setup and Maintenance Tasks
Manage Users and Devices
Manage Templates
Managing Templates
Defining Template Placeholders
Viewing Default Placeholders
Template Placeholders
Tenant Placeholders
Editing Tenant Placeholders
Adding a New Tenant Placeholder
Add a New Site Placeholder
Devices Placeholders
Manage Device Manager Services
Upgrade a DM License to AI Summary
Set a Service Provider Configuration
Manage Profiles
Manage Firmware and Configuration Files
Manage SIP Gateways
Restore a Device to Default Settings
Migrate Devices
Troubleshooting
Configure Third-Party Vendor Devices
Voca CIC
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Tenant Placeholders
You can edit values for existing tenant placeholders and/or add new tenant placeholders.
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